48 years and growing
We’ve been employing, training and deploying security personnel since 1976. Each year we have grown strategically, ensuring we always take care of existing customers in balance with growing our client portfolio.
The future looks bright.
Residential Experts
Our Residential Security Ambassadors are highly trained professionals who undergo customized training programs designed specifically for their work environment. With a balance of enhanced customer service excellence and functional security training, our ambassadors are equipped to provide the highest level of service and protection to your community.
We are committed to creating a safe and welcoming environment for your residents. Every interaction is an opportunity to provide peace of mind to you and your residents. Trust Paragon to deliver top-notch residential security services that go above and beyond expectations.
Uniformed Security Personnel
Residential Security Ambassador
Gatehouse Operations
Emergency Response
Mobile Patrol Units
Parking Enforcement
Contractor Escort
Party Coverage
Fire Watch
Security Patrol
Local Resources
Our portfolio is over 270 condominiums strong in the GTA
The GTA is our home. Our clients are all here. We employ over 5,000 people in Southern Ontario.
This geographic focus means all of Paragon’s resources are located within arms reach of your business.
Close neighbours always respond faster.
Click org chart to enlarge
Service Teams
Meet our Teams
Our service team approach sets a management max of
12,000 hours
This allows teams to know their sites, staff and clients, tailoring the right service approach for each site.
Hear what our employees say
Our management teams are true security professionals. They have all been guards in the past. They are the connection between guards and clients.
Our management receives continuous training to develop leadership skills and subject matter expertise.
Paragon Management is dedicated to helping each security guard succeed. Their success is our success.
Management Experience
Hear what our employees say
"Why Paragon, because we are unique, we have identified and resourced the challenge of being fully staffed"
Committed to Fully Staffed
174,275 Applicants screened in 2023
—
15 Full time recruiters dedicated to client needs and fully staffing each site
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22,519 Candidates interviewed in 2023
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15% Interviewed candidates are hired
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3,522 New guards hired and onboarded in 2023
We are Training Experts
Paragon's Residential Security Certification training program is the first of its kind in the industry, specifically designed to equip guards with the skills and knowledge needed for success in condominium security and service environments.
We believe that things should be easy. People new to the industry need fast skill building to be ready to deploy.
We offer a 3 option hybrid learning approach.
In classroom instructor lead
Online self paced learning
Online instructor lead
2023 Statistics
5,890 New learners
114,524 Learning hours
98,252 Completed courses
Consulting
Our comprehensive suite of services includes master planning, design, security strategies, implementation support, and assurance. No matter the size or complexity of your project, our objective is to deliver fully integrated, end-to-end solutions that stay ahead of emerging threats and leverage the latest technologies.
CPTED Reviews
Threat Risk Assessments
Investigation services
Security System Design
Townhall Educational Sessions
Security News Bulletins
Residential Security & Safety Handbooks
Technology
Paragon partners with leaders in Concierge and Security Software to offer the most comprehensive technology solutions possible
Our Award - Winning Software
In-house programmers for real-time customization
Recognized innovation and excellence award for security software solution
Electronic hourly call-ins/call back for guard safety and attendance
Employee portal for schedule and pay stub access
Accurate invoicing and payroll management
Flexible invoicing to meet condo requirements
Easy access to guard training, qualifications, and availability
Monitoring of license renewals and proactive alerts
Agenda processing system with support for mobile supervisors
Mass notifications for major events and disruptions
Virtual training available year-round
Training credentials, courses, and certifications
Tracking of management meeting
Probation tracking
24/7 Communications Centre and Mobile Support
Paragon guarantees that every employee, even those on solo shifts, is never alone on the job. We maintain close connections with our personnel through regular spot checks and hourly check-ins, fostering a supportive work environment.
Computerized Hourly Call-in
Vehicle GPS Tracking and Dash Cams
Tactical Communications and De-escalation Techniques
Four full-time Experienced staff per shift
State-of-the-art equipment
Dispatch mobile Supervisors for unusual incidents
Immediate contact with emergency services
Assistance with transportation in case of vehicle issues
Flexibility for extra coverage requests and last-minute changes
Effective management of book-offs and scheduling
Uniforms
We understand the importance of maintaining a professional corporate image.
We have invested in a massive uniform inventory, with 3 full time tailors in our two fitting centres in Toronto and Mississauga.
Our goal is to eliminate any delays in deploying professionally outfitted guards and offer prompt repairs and replacements as needed.
To cater to your unique security requirements and desired impression, we offer a variety of uniform styles and appearances. Our range includes low and high-profile uniforms, golf shirts, and an extensive selection of outdoor and security gear and accessories.
Diversity and Equity
Equal opportunity employer that values and respects diversity, upholds the dignity and worth of every individual, and promotes a culture of understanding and mutual respect.
Clients
Proud of the trust that we have earned.
