Reasons to think about switching to Paragon

Your site will be Fully Staffed
Every employee must show up for their shifts without fail. Anything less creates a cascade of potential problems ranging from customer service, to the safety of everyone on site. The sad truth is, vacant shifts are a major issue that plagues the security industry.
Paragon is unique; we have solved the problem of fully staffed
We guarantee that your site will be fully staffed, allowing you to focus on other priorities.
Our locating department is one of a kind in the security industry. We hired and onboarded 3,314 new guards in 2024 alone.
Visit one of our hiring centres to see the operation for yourself.

Our management teams are certified security consultants
Problems at a site can be difficult to identify, and they can escalate quicky.
Site audits can drain resources if unneeded, but will cost a fortune if left too late.
Paragon management delivers the most qualified service in the industry
These are the professionals learning the daily operation of your site and sharing that information.
We know what risk looks like, we aim to solve problems when they’re still small.
When you have additional consulting requirements, rely on your service team professionals to guide the right course of action.
Available services at a fee:
Qualified CPTED reviews
Threat risk assessments
Investigation services
Townhalls / educational
Security bulletins
Safety handbooks

We offer resources that are close to your site
If you need help, chances are you need it quick. Resources are useless if they aren’t close by. Extra guards, training support, mobile spot checks, are resources that every site requires at some point.
Paragon delivers realtime service and resources
Our service model is built on our geography. Paragon plans growth carefully to ensure our service reach always align with our client sites.
If we can’t deliver our full range of service to a site with real time efficiency, we won’t take the contract.

Our uniforms will represent your brand the right way
The uniforms your staff wear have more impact than one might think. They can attract or deter different types of visitors, and impact your brand in both good or bad ways.
Paragon considers uniforms to be a core compentency
People feel good when they look good. This rings true for our guards, and your brand.
Our investment speaks for itself:
$1.5 million uniform inventory
Three uniform fitting sites with six full time tailor staff
We deliver replacement uniform onsite to your site for our guards convenience

Our training never stops
In order to exchange information, you must first create the pathways between people.
Paragon delivers unlimited training content with ease
The are always new things to learn about security. We make sharing knowledge easy, our guards tell us we are doing a good job.
Information and training can take place anywhere, anytime. We offer a 3-option hybrid learning approach.
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Classroom
Online
On-site

A service team dedicated to your site
Who is responsible for what? We hope this doesn’t sound familiar.
Matching the right blend of professionals with a manageable scope of work, is our key to delivering consistent, comprehensive service.
Paragon service team professionals know their portfolio intimately
Each service team has a portfolio that’s not too big, and not too small. It’s our customer service “Goldilocks Zone” and it alows us to provide the perfect level of service.
Paragon teams have the right combination of capabilities to enable operational agility, and competency in the areas of:
Customer Service
Human Resources
Recruiting
Scheduling
Training
Patrol

We are a true technology partner
Technology can be a whirlpool of human error, missing software updates and unwanted downtime.
Your sites, their staff, tenants, management and visitors must be connected.
Paragon’s award winning technology makes it easy
We look to provide clarity and simplicity at every step by developing the tools to connect management, tenants, and guards with a ton of important resources:
Contract transitions and technology handover
Staffing / scheduling
Connect local authorities
Access control
Monitoring
Employee tools
Financial tools
Training / license compliance
Staff / Tenant / Guest communications
Tech reviews

24/7 Communication centre and mobile suppport
Hello, Is there anybody out there?
When a request for help on a solo late night shift echoes into the abyss unanswered, that’s a serious problem.
Paragon mobile support teams offer overlapping, efficient coverage to every site
24/7 means always. Our guards rely on a dependable communications centre for any request, at any hour.
The world gets crazy at times, so we have redundant locations with generator backup systems, just in case.
You’ve likely seen our mobile support cars downtown, on the highway, or in mall parking lots. That’s our team at work, connecting guards, delivering resources, and supporting our sites.

We are Toronto’s preferred Security Guard company
What suppliers are your colleagues using at their sites? We are confident you’ll get an honest review if you ask about us.
Paragon supports the largest commercial security portfolio in the GTA
Our commercial portfolio is testimony to the steps we take each day to be the best.

We know the value of a job done right
Security guards do important work.
Good guards are made by good guard companies.
SINCE 1976
